Focusing on trends in specific geographic areas can save your business an abundant amount of both time and money.
Say you have several clients in a region that is losing large amounts of their population due to failing industries. It may be time to rethink doing business there. This is often a sign ...
Partial payments usually lead to bigger problems. It is important to have an internal system such as a CRM to take note of partial or late payments. If your customer can't afford to pay the agreed amount this month, they are likely not to be able to pay the following month either. The longer th...
Skip tracing is a key element of debt collections and most debt collectors will participate in this activity in their daily operations. Skip tracing is the practice of locating individuals. This practice takes place in the collection industry when the contact information on an account is no longer v...
Patterns can help point out why or when someone will be making their next step. When evaluating a delinquent customer, take note on how often they pay, if any payment plan was put in effect, if they pay with cash or card and how much they pay.
At Point Credit Solutions, we have found it very benefic...
Many clients are easy going and a joy to work with. However, there will be times when you need to keep your guard up. If a client is repeatedly asking for clarification, proof of service, or delivery that is usually...not a great sign.
Keeping a clear record of the services and/or product...
Customer loyalty is something hard to get, and easy to lose. At Point Credit Solutions, we value a client and debtors relationship. On behalf of our clients, we do everything we can to get to the bottom of the debtors payment issue. A huge mistake businesses make is poorly solving problems with deli...
Many of you know what accounts receivable means however, many of you also don't. Weather you are a business owner, a teacher, an office manager, or even a stay at home parent, this term is important to know. It is the money owed to a company by its debtors. Generally it is in the form of an invoice ...